Emergency Services S.A.S. Auto Service

Immediate safety: Being stranded on the roadside, particularly on busy roads, presents safety risks. Timely assistance reduces exposure to traffic and environmental hazards.

Cost savings: On-site repairs often avoid towing and the additional downtime associated with reaching a repair facility.

Reduced stress: A responsive technician restores confidence and helps you choose the best options—temporary fixes to get you to a shop, or complete repairs on-site when possible.

Prevention of further damage: Addressing issues like overheating or battery failure promptly can prevent more expensive damage.

Mobile diagnostics and repairs

Quick assessments and repairs for certain problems on-site, including starter and alternator diagnostics, minor electrical fixes, and sensor resets.

Battery jump starts and replacement

Fast battery testing and replacement when your battery fails.

 Flat tire assistance

On-site tire changes when you have a spare or slow leak diagnosis and temporary repairs.

Fuel delivery

If you’re stranded without fuel, we can deliver petrol or diesel enough to reach a nearby station.

Lockout assistance

Help with non-destructive entry methods to regain access to your vehicle (ID and proof of ownership required).

Towing coordination and transport

When a repair isn’t possible at the roadside, we coordinate towing to our facility or a preferred shop.

Cooling system assistance

Emergency coolant top-off and radiator checks to prevent overheating and engine damage.

On-the-spot temporary fixes

Quick clamp/repair work to get you moving towards a full repair at the shop.

Rapid response: Call (800) 788-4575 and provide your exact location. We dispatch a mobile tech based on availability and proximity.

Safety-first assessment: Our technician evaluates hazards and secures a safe work area before performing any roadside repairs.

Transparent options: We explain available immediate repairs, potential limitations, and costs before proceeding.

Repair or recovery: If we can fix the issue safely on-site, we do so. If not, we help arrange a tow and schedule more extensive shop repairs.

1. Dead battery on the road

- Immediate jump start and battery test. If the battery is failing, we can replace it on the spot with a compatible unit.

2. Flat tire with spare available

- Change tire on-site, inspect for damage, and advise on repair vs. replacement for the damaged tire.

3. Overheating

- Cooldown procedures, temporary coolant top-off, and inspection for leaks or fan operation problems. If needed, tow to the shop to avoid engine damage.

4. Engine or transmission failure

- Quick diagnosis to determine if a temporary fix is possible; otherwise we arrange towing and secure your vehicle for shop service.

5. Fuel delivery

- Deliver a small supply of fuel to reach the nearest station.

6. Lockouts and keys

- Non-destructive entry and key programming support where legally permissible, with ID verification.

Safety and limitations of emergency repairs

- Safety first: We will not perform repairs that would endanger you or our technician at high-traffic locations without proper safety measures.

- Scope of repairs: While many repairs can be done roadside, complex repairs requiring lifts, heavy equipment, or clean bays are done at our shop.

- Parts availability: On-site repairs depend on availability of parts. If specialty parts are required, a tow to the shop may be recommended.

Tips for safe roadside situations

- Move your vehicle to a safe location if possible—shoulder, parking lot, or less trafficked area.

- Turn on hazard lights and set reflective triangles if you have them.

- Stay inside the vehicle if it is unsafe to exit and wait for technicians to arrive.

- Keep proof of ownership and identification ready for lockout assistance.

01

Exact location (GPS coordinates, mile marker, landmark)

02

Vehicle make, model, year

03

Description of symptoms or problem

04

Any immediate hazards or special instructions