Introduction to Contact and Support
Thank you for considering S.A.S. Auto Service for your vehicle maintenance and repair needs. Whether you require routine inspections, detailed diagnostics, A/C repairs, electrical work, or emergency roadside assistance, we are available to help. Our contact page outlines all the ways you can reach us, what to prepare before your call, and what to expect when scheduling an appointment or requesting mobile service.
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Why good
communication matters
Faster solutions: Clear and timely communication enables our team to dispatch the correct tools and parts for efficient service.
Accurate assessment: Providing detailed vehicle information and symptoms reduces time spent on initial diagnostics and can speed up repair timelines.
Better planning: Knowledge of your vehicle’s history and current condition helps us provide accurate estimates and arrange necessary resources or parts.
Customer comfort: Transparent scheduling and status updates reduce waiting-time uncertainty and build trust in the repair process.
How to reach S.A.S. Auto Service
Our main line for appointments, mobile service requests, and emergency assistance. This number connects you to a live service advisor during business hours who can gather your vehicle information and schedule service.
In-person visits
- Address: 606 Wakulla Arran Road Unit #136, Crawfordville, FL 32327
- Bring your vehicle, keys, registration, and any recent maintenance history to help our technicians with faster diagnostics.
Business hours & best times to call
- Monday – Friday: 8:00 AM – 6:00 PM
- Saturday: 9:00 AM – 3:00 PM
- Sunday: Closed (emergency calls accepted and routed as available)
Note: For emergency roadside services, call our main number regardless of regular hours and we will make every effort to assist or coordinate a timely response.
Information
to provide when calling
To help our team assist you faster, please have the following information ready:
Vehicle make, model, year, and VIN (if available)
A clear description of the issue or symptoms
When and where the problem occurs (cold start, after long drives, at idle, during acceleration)
Your location for mobile service requests, including GPS coordinates or landmarks
Any recent repairs or service history that may be relevant
Preferred time windows for shop visits or mobile service
What to expect after you contact us
- Confirmation and scheduling: We confirm your contact details and schedule an appointment or dispatch a mobile tech.
- Diagnostic estimate: For most diagnostic tasks we provide an estimated diagnostic fee and approximate time.
- Written estimate: After inspection and diagnostics, we provide an itemized written estimate for any recommended repairs.
- Authorization: Work proceeds only after you approve the written estimate.
- Completion and verification: After repairs we perform verification tests and provide documentation and warranty information.
Payment and warranty details
- Payment options: Major credit cards, debit, cash, and other common payment methods are accepted. Check with our staff for details.
- Warranty: We provide warranty information with every repair. Terms vary depending on parts and service—ask for the specific warranty when you receive your estimate.
Service area
and travel considerations
- Our primary service area includes Crawfordville and surrounding communities. For mobile service beyond our typical radius, we assess availability and potential travel fees when scheduling.
- For major repairs requiring shop equipment, we will arrange tow service if a roadside fix is not feasible.
